![]() Connect your USB cable (eventually wait for the drivers to auto install themselves) and tap the Turn On USB Storage (Mount SD card) button. ![]() If your phone has USB Mass Storage mode and still Remo Recover for Android software fails to detect it, follow this most common procedure to connect your Android device to PC: You need to enable USB Storage/Mass Storage on your Android phone to make Remo Recover for Android software to recognize your phone. If your Android device doesn’t support USB Mass Storage mode, Remo Recover for Android software cannot recognize your device. You might have not enabled USB Mass Storage mode (UMS mode) on your Android device.Your phone might be having Media Transfer Protocol (MTP) and Picture Transfer Protocol (PTP) settings, but doesn’t support USB Mass Storage mode.There are two reasons, which might be causing this issue: Why Remo Recover for Android software fails to recognize my phone? ![]()
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